Terms & Conditions
Products
The RetrOriginalFootball team aims to sell solely original vintage products, this means that the product is produced in the past and not a modern reproduction. Since the products are mostly second hand, light signs of use may possibly be seen on the pictures and indicated in the description. We aim to sell high quality products with the perfect vintage condition! We try to express the condition of the shirt in words where highly visible defects are shown and described extra. We use the following categories are used::
- BNWT - Brand New With Tags
- Mint - The shirts looks brand new and is possibly never worn before.
- Excellent - The shirt is in an excellent vintage condition, the shirt has almost or hardly any flaws.
- Very Good - The is in a very good condition with some small flaws which will be described.
- Good - The shirt is in a good condition with some better remarkable flaws.
If you have any doubts about the authenticity of a product or the information provided on the site, please do not hesitate to contact us so we can possibly fix the problem.
Shipping
We ship worldwide from the Netherlands. We aim to ship the order within 24 hours of purchase. A track and trace code will then be provided if applicable. Special circumstances resulting in a delay in shipment will be communicated to the buyer. Both PostNL or DHL are used for shipping to provide the cheapest option. The possibilities to ship the order with both PostNL and DHL are given at the checkout of the order. Here the options for track and trace and insurance of the shipment are also given. The size of the package will be automatically adjusted depending on the products in the shopping cart. Untracked shipping services are given at checkout to provide cheap shipment options all over the world (max. €11,- for a single shirt).
NOTE: the risk of untracked shipment lies with the buyer for such shipments. However, we can say that we have never had any problems, it just takes a little longer than a shipment with track & trace.
Shipping costs are generally:
- Holland: €3.95 tracked with DHL or DPD (1-3 days)
- European Union: €12-€16 tracked with DHL or DPD (4-12 days)
- United Kingdom: €11,- tracked with DPD (7-21 days)
- Rest of the world: €20-€30 tracked with PostNL (7-21 days)
Payment Methods
RetrOriginalFootball offers a lot of payment methods to make the site accessible for the majority of people. Obviously, your payment information will not be visible for us. If a refund is in effect, the same payment method is will be used to accomplish this.
The following payment methods can be used: Visa, Mastercard, American Express, Maestro, Shoppay, Apple pay, Google pay, Ideal, Bancontact, and PayPal.
Contact
Do you have a question about your order, a product or something completely different? Feel free to contact us on social media or send us an e-mail to:
retroriginalfootball@gmail.com
